ISO 9001 certification provides evidence to customers, suppliers, employees, and the community of SBG’s commitment to quality service and customer satisfaction. ISO 9001:2015 is process-based. The certification recognizes organizations that can link business objectives with operating effectiveness.Companies that achieve management system certification to ISO 9001:2015 have demonstrated a commitment to customers through effective implementation of documentation and records management, adoption of clear policy, application of rigorous planning and implementation processes, adherence to sound resource management principles, and establishment of efficient process controls supported by an effective measurement and analysis system. “Our team has embraced the implementation of the ISO management system, and we are committed to continually improving the services we offer to our customers,” said Carlos Del Toro, CEO of SBG. “We felt that obtaining this certification was a logical step in improving processes throughout the organization and continuing to measure how we can do better to increase our customers’ satisfaction with our services.” About SBG Technology Solutions SBG Technology Solutions, Inc. is a nationwide provider of IT solutions, program management services, enterprise engineering support, cyber security services, software development services, intelligence services, call center technology and services, and training to federal and commercial clients. A representative sample of the company’s clients includes the Army National Guard, the Defense Health Agency, the Defense Intelligence Agency, the Defense Threat Reduction Agency, the Department of Health and Human Services, the Department of Veterans Affairs, the Transportation Security Administration, and the U.S. Navy. Additional information about SBG can be found at http://www.sbgts.com/ Follow us @sbgts.
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